Prototype
Knowledge answer with review
Generate cited answers from authorized knowledge while keeping a human boundary.
Outcome
Shorten knowledge retrieval and reduce unsupported replies.
02 / Interactive workflow
Inspect the responsibility chain.
Select a node to see its input, action, output, risk and control.
Human / Ask question
Input
Employee question and context
Action
Clarify question scope
Risk
Sensitive content in query
Control
Input guidance and redaction
Click a node to inspect the boundary. Human and AI are not interchangeable.
03 / Business view
What this workflow changes
Shorten knowledge retrieval and reduce unsupported replies.
Metrics
- Time to first answer
- Citation coverage
- Human acceptance rate
04 / Technical & governance
Boundaries before automation
- Knowledge permissions and versions come before model capability.
- High-risk policy questions remain human-escalated.
Implementation notes
- Start with one controlled knowledge domain and an eval set.
- Do not write model answers back to the knowledge base in v1.
Prototype / Research labels are intentional. This workflow is a starting point for diagnosis, not a promise that your systems are already connected.